What levels of service are available?

Reeco offers structured service plans for both palletising systems and AMR installations, including routine scheduled maintenance, remote technical support, priority breakdown response, and corrective on-site visits.

Do I need an ongoing contract, or can I book a one-off visit?

A one-off service visit can be used to bring a system back up to standard, while ongoing service plans provide continuous support and monitoring — the choice depends on how critical the system is to your production.

How does this scale as production changes?

For manufacturers running automated systems in the UK, this approach allows support to scale with production demands, rather than committing to a fixed level of service that may not reflect actual usage.